For every message
Calls, texts, emails, forms and social media messages in one place.
Service Suite · Product
Unified Inbox & Mobile App
The Unified Inbox puts every lead, call, text, email and social media message your business receives into one inbox, in one mobile app.
History on every customer
Every exchange with a customer, in one thread.
In the Service Suite
Part of the $297/month plan. No add-on fee.
Unified Inbox & Mobile App
What it does.
Every message in one inbox
Website forms, texts, emails, missed-call alerts and social media messages all arrive in one inbox.
The full history with each customer
Each customer's thread shows every exchange, including the automatic texts sent for you, so you know where things stand.
Reply from anywhere
Read and reply from the truck, the job site or home. You don't need an office.
Your automations, in view
Lead follow-ups, missed-call texts and review requests all show up in this inbox, so you can see each one go out and step in when you want.
The value
Why it matters.
Scattered messages lose jobs
When messages are spread across five apps, some sit unread until the customer has hired someone else. In one inbox, you see every lead.
Faster replies win more work
Checking one app between jobs takes seconds, so customers hear back sooner.
One record per customer
Quotes, questions and promises live in one thread instead of in your head, so fewer details get dropped.
Included in the Service Suite
Unified Inbox & Mobile App comes with everything else.
This is one piece of the Service Suite. The same plan covers hosting, security, unlimited website updates, lead follow-up, missed-call text back, review requests, campaigns and the unified inbox. It also covers building your website.
$297per month, or $2,970/yr with two months free
+ $500 one-time build fee. Monthly billing starts when your site goes live.
Common questions
Unified Inbox & Mobile App questions, answered.
Which messages land in the inbox?
Website form fills, texts, emails, missed-call alerts and social media messages, each in the customer's thread.
Is there a phone app?
Yes. The inbox runs in one mobile app for iPhone and Android, so you can reply from the job site.
Can I see the automatic messages?
Yes. Every automatic text and email shows up in the customer's thread, next to your own replies.
Ready to be the company they call first?
Book a free 20-minute call. We build a mockup of your new website before it, and you pay nothing to see it.