From form fill to first reply
The reply goes out right away, at any hour.
Service Suite · Product
Automated Lead Follow-Up
Automated Lead Follow-Up sends every new lead from your website an instant text and email, then keeps following up until they answer. You get an alert the moment a lead arrives, and every conversation is saved in one inbox.
Always on
Nights, weekends and holidays are covered.
In the Service Suite
Part of the $297/month plan. No add-on fee.
Automated Lead Follow-Up
What Automated Lead Follow-Up does.
An instant reply to every lead
When someone fills out a form on your website, they get a text and an email right away confirming you received the request and will be in touch.
An alert to you
The moment a lead comes in, you get their name, their phone number and what they asked for.
Follow-up until they answer
If the lead does not reply, more messages go out over the next few days until they do.
The whole conversation in one thread
Every message, automatic or typed by you, is saved in your unified inbox, so you can pick up any conversation where it left off.
The value
Why it matters.
The first reply gets the first conversation
A homeowner who fills out three contact forms talks first to the company that answers first. An instant reply makes that company yours.
Leads stay warm while you work
Follow-up keeps going while you are on a job, after hours or away for the weekend.
Your evenings stay yours
You stop returning inquiries at night. The follow-up keeps each lead warm, and you step in when the customer is ready to talk.
Included in the Service Suite
Automated Lead Follow-Up comes with everything else.
This is one piece of the Service Suite. The same plan covers hosting, security, unlimited website updates, lead follow-up, missed-call text back, review requests, campaigns and the unified inbox. It also covers building your website.
$297per month, or $2,970/yr with two months free
+ $500 one-time build fee. Monthly billing starts when your site goes live.
Common questions
Automated Lead Follow-Up questions, answered.
What does the first message say?
It confirms the request came in and tells the customer you'll be in touch. We set the wording with you before launch, so it sounds like your business.
When does the follow-up stop?
As soon as the customer replies. From then on, the conversation is yours.
Can I reply myself?
Yes. Reply from the app and your message goes into the same thread as the automatic ones.
Ready to be the company they call first?
Book a free 20-minute call. We build a mockup of your new website before it, and you pay nothing to see it.